FAQ

FAQs
Questions we Frequently get asked with Answers

1) Question: What Currency rates are quoted on website?
Answer: All our rates are quoted in US$ dollars,however we accept Sterling Pounds as payments as well.

2) Question: Do you accept Credit Cards over the phone?
Answer: We are sorry, WE DO NOT accept credit card information over to the phone, however you can use your credit cards to make payments.

3) Question: What type of payments do you accept?
Answer: We accept the following payments type: PayPal, Master Card, Visa, Cash, American Express, Discover, and Debit Cards.

4) Question: What is PayPal?
Answer: PayPal is a global e-commerce payment portal, allowing payments to be made through the Internet using a credit/debit cards or a PayPal account. This is the safest and easiest way to pay without giving your card information and is our preferred payment type.

5) Question: Do I need a PayPal account to make payment on your website?
Answer: You DO NOT need a PayPal account to pay online, PayPal allows you to pay using your credit or debit card as a guest without opening a PayPal account.

6) Question: How do we meet your drivers or agents when we arrive at the airport?
Answer: After leaving the Customs Hall please proceed to the front exit of the Arrivals Hall to the pick-up area where you will see our agent waiting and holding a sign saying PARADISE PALMS JAMAICA.

7) Question: How do we meet your driver for Hotel/Resort or Return Pick Up?
Answer: Please meet our agent at the front of your Hotel/Resort 15 minutes prior the pick-up time specified on voucher.

8) Question: How can I book any of PPJT Transportation or Tours services?
Answer: After identifying the Transportation or Tour service that you require, please click on the book button and follow all the instructions.

9) Question: What is PPJTours’ cancellation fee or policy?
Answer: All cancellations must be made within 48 hours prior to the date of your services. A cancellation fee of 45% will be charged thereafter.

10)How do I pay a deposit?
Answer: Just click on our deposit tab and pay a small of $100 to secure your dates for PPJVilla.

Contacts for PPJVilla
Tel: +44 079 865 08439 or +44 0208 599 6516
E-mail: paradisepalmsjamaica@hotmail.com
Website: www.paradisepalmsjamaica.com

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